The Future of Enterprise Software May Be In the Quest Layer
At some point in this whole thought experiment, I realized I was no longer just talking about dashboards.
10 essays
At some point in this whole thought experiment, I realized I was no longer just talking about dashboards.
Every good metaphor has to come down from the clouds and pass through an operating model. Otherwise we have not built an operating model. We have built a screensaver with ambitions.
We are no longer limited to the software categories vendors hand us. We can now build interfaces around the way our work actually works.
AI that only helps us produce more artifacts has not solved the coordination problem. It has upgraded the fog machine.
How do you connect dashboards, evidence, decisions, and AI summaries into something usable for the people actually doing the work?
The Four Burners Theory says to turn one off. I think it was written for a different world.
A dashboard tells observers what happened. A quest guide helps operators decide what to do next.
Alignment answers whether we are facing the same mountain. A quest guide helps us climb it.
Flat. Neat. Easy to consume. Missing several load-bearing ingredients.
The organizations that will thrive aren't the ones moving fastest. They're the ones moving wisest.